Shipping policy

10. Shipping and Delivery

10.1 Any shipping delivery requests by the Customer are only binding in case it is expressly agreed and confirmed in writing by Tower Garden, LLC. Customer acknowledges and agrees that only the dates or deliveries notified in writing by Tower Garden to the Customer are binding and enforceable, except if clause 10.2 applies. Tower Garden may choose different shipping methods at its own discretion.

10.2 Customer represents, warrants and agrees that i) Tower Garden, LLC shall not be held liable for any delay occurred due to force majeure events or beyond the reasonable control of Tower Garden, LLC; and ii) such delay does not free the Customer from the Contract.

10.3 You acknowledge and agree that Tower Garden, LLC is no longer responsible for your product delivery once the product is delivered to the address you have indicated.

10.4 Freight Fee will be added at checkout when applicable. Tower Garden products shipping to Alaska, Hawaii or Puerto Rico will have an additional freight charge per unit. There will be an additional freight charge for Community Gardens. The additional freight for Community Gardens may vary from state to state. If you request another method of shipping and we agree to it, we may need to apply additional shipping costs.

10.5 The Customer acknowledges that transfer of ownership of the Product occurs only after full payment of the Order by the Customer.

10.6 Tower Garden, LLC is not responsible or liable for any product that has been confirmed as delivered to your address and is subsequently lost or stolen. It is the Customer's responsibility to ensure the safe receipt of the product once it has been delivered.